Last updated: 1 June 2026
Privacy Policy
We believe in transparency. This policy explains exactly what data we collect, how we use it, and your rights — in plain language, no legalese.
Information We Collect
- •Account data — Your name, email address, and password (stored as a one-way hash) when you register.
- •Usage data — Courses you enrol in, your progress, quiz scores, and completion timestamps.
- •Device data — Browser type, operating system, IP address, and time zone for security and analytics.
- •Payment data — Billing information is processed by our payment provider. We never store raw card details.
How We Use Your Information
- •To provide and improve your personalised learning experience.
- •To issue and verify course completion certificates.
- •To send transactional emails (receipts, password resets) and, with your consent, product updates.
- •To detect and prevent fraud, abuse, and unauthorised access.
- •To analyse aggregate usage patterns and improve our content.
Sharing & Third Parties
- •We do not sell your personal data to advertisers or third parties.
- •We share data only with service providers necessary to operate CoursecAI (hosting, payment processing, email delivery).
- •All third-party processors are bound by data processing agreements and appropriate safeguards.
- •We may disclose data if required by law or to protect the safety of users or the public.
Data Security
- •All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- •Passwords are hashed using bcrypt with a high work factor and never stored in plain text.
- •Access to production systems is limited to authorised personnel and requires multi-factor authentication.
- •We perform regular security assessments and vulnerability scanning.
Your Rights
- •Access — Request a copy of all personal data we hold about you.
- •Correction — Update inaccurate or incomplete information at any time in your account settings.
- •Deletion — Request deletion of your account and associated data. We'll fulfil within 30 days.
- •Portability — Export your course progress and certificate history as a JSON or PDF.
- •Opt-out — Unsubscribe from marketing emails at any time with one click.
Cookies
- •We use essential cookies to maintain your session and preferences.
- •With your consent, we use analytics cookies to understand how learners navigate the platform.
- •You can manage or disable non-essential cookies in your browser settings at any time.
- •We do not use cross-site tracking or advertising cookies.
Questions about privacy?
Contact our Data Protection Officer at privacy@coursai.io. We respond within 72 hours.